Frequently Asked Questions

What are the payment procedures for custom cakes?

We require a 50% non-refundable deposit (30% for Wedding Cakes) to secure your date, and the balance upon pick up. You can also choose to transfer and pay in full!

We serve on a “first come, first served” basis, no down payment, no confirmed booking.

What payment methods do you accept for custom cakes?

We accept cash, credit card and etransfer.

How long in advance should we place our orders?

The earlier is always better! Our cakes are highly customized and personalized. Most decorations are delicately handmade, intricately detailed and require a lot of time to make. For Wedding cakes, at least 3 months before the date of your wedding. For Birthday and other celebrations, at least 1 month in advance. For other products at least 2 weeks in advance.

How can I receive my order?

Pick-ups are recommended, but we can arrange deliveries for a fee! Contact us after filling out your order form for more details

Do you serve food intolerance-friendly products?

Yes, we do! Allergen-free cakes and other food intolerance friendly products we offer are subject to different pricing! Please note that we operate in a facility where nuts and other allergen may be present.

How much are your Custom Cakes?

Our cakes are highly customized and personalized. Most decorations are delicately handmade, intricately detailed and require a lot of time to make. We pride ourselves with using only high quality ingredients. Our price starts at $120.

Are your decorations all edible?

Yes, except for the toothpicks inside our edible figurines and other decorations, cake boards and cake dowels.

Please take note that we do not copy the works of other designers. We take inspiration from them but always add in our own personal brand of creativity!